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Allstate

A&H-Quotit Sales Tech NG - Team Lead

Posted on Apr 16 Chicago, IL 627 views

The world isn鈥檛 standing still, and neither is Allstate. We鈥檙e moving quickly, looking across our businesses and brands and taking bold steps to better serve customers鈥 evolving needs. That鈥檚 why now is an exciting time to join our team. You鈥檒l have opportunities to take risks, challenge the status quo and shape the future for the greater good.



You鈥檒l do all this in an environment of excellence and the highest ethical standards 鈥 a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.



Everything we do at Allstate is driven by a shared purpose: to protect people from life鈥檚 uncertainties so they can realize their hopes and dreams. For more than 89 years we鈥檝e thrived by staying a step ahead of whatever鈥檚 coming next 鈥 to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We鈥檝e been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.



We are the Good Hands. We don鈥檛 follow the trends. We set them.

Job Header:

SAP Job Title: AHB-Quotit Sales Tech-Lead Cons

Band: S4

FLSA Status: Exempt

Job Code: 71002812

Revised Date: 09/27/2023

Job Summary:

The Quotit Sales Technology Sales Consultant Team Lead is responsible for serving as the primary point of contact for a portfolio of our Enterprise customers. Manages small system enhancement requests for clients, acting as liaison to all internal departments as well as client contacts. 听Works collaboratively with all internal resources to address the needs of the portfolio鈥檚 key contacts.听 In addition to carrying an individual contributor鈥檚 monthly/quarter revenue quota/target, the Team Lead also does the following.听 Provide coaching, training and back-up and support to the Quotit Retail SaaS Sales team.





Key Responsibilities:
  • Facilitates communications between clients and internal stakeholders
  • Analyzes performance measurement reports, identifies and resolves issues
  • Provides performance reports and customer satisfaction surveys
  • Tracks client interactions and incidents
  • Advises clients of any service disruptions; sharing information related to root cause and recovery time
  • Ensures compliance with all regulatory branches (HIPAA, WBE CMS, state and local)
  • Ensures that all Performance Standards and Guarantees are achieved as documented
  • Conducts quarterly meetings with clients to understand their business model and product roadmap
  • Conveys client requirements for small enhancement projects to internal resources
  • Serves as first point of contact for service disruption, and works with other departmetns to provide root cause analysis
Supervisory Responsibilities:This job does not have supervisory duties.Education and Experience:
  • Bachelor鈥檚 Degree or equivalent experience
  • 2 or more years of related experience
Certificates, Licenses, Registrations:
  • 0215 鈥 Life, Health including Variable Annuity Licenses preferred but not required
Functional Skills:
  • Effective verbal and written communication skills
Notes:

Compensation offered for this role is听$65,000.00 per year听annual salary in additional to uncapped commission and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.



Good Hands. Greater Together. 鈩



As a Fortune 100 company and industry leader, we provide a competitive salary 鈥 but that鈥檚 just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you鈥檒l have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.听



Learn more about life at Allstate. Connect with us on , , and or watch a .



#LI-MD2



Allstate generally does not sponsor individuals for employment-based visas for this position.



Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.



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It is the Company鈥檚 policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee鈥檚 ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

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