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Upgrading or changing legacy platforms and enterprise software can be a nightmare to disentangle, particularly when dealing with existing operating systems, data storage, and payment processing software. When planning an upgrade, there have historically only been two options: Buy pre-made …

The global pandemic has shown how vital it is for firms to understand the services they provide and to invest in their operational resilience. While COVID has accelerated the insurance industry’s digitalization, firms must strive for resilience by looking to …