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Allstate

Property Adjuster - Inside Appraisal

Posted on Mar 4 Remote, IL 14 views

At Allstate, great things happen when our people work together to protect families and their belongings from life鈥檚 uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers鈥 evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.聽

Job Description

** Please note this position reports to Cullen Shelton in Property 1400 Appraisal group

Job Summary:

This job is responsible for investigating, processing, and settling claims in the first party property appraisal process. 聽This individual evaluates appraisal demands, works with internal and external vendors to complete the process, and applies coverages to the results. 聽

A day in the life of an Inside Appraisal Adjuster:
  • Spend your day handling claims virtually from home
  • Handle escalated claims files that are being put through the insurance appraisal process
  • Conduct a thorough coverage and handling investigation聽of the loss and ensure the claim is eligible for appraisal.
  • Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner.
  • Settle claims with customers once the appraisal award is executed


What's in it for you?
  • Paid training and licensing 聽
  • Internet reimbursement
  • Generous Paid Time Off
  • Tuition reimbursement聽
  • Company-matched 401(k) and company-funded pension聽
  • Volunteer opportunities + matching donations聽
  • Cafeteria style health insurance plan- starts day one!
  • Medical, Dental and Vision Coverage
  • A culture of learning where you can expect to develop foundational skills for the future
  • Opportunities for both personal and professional development
  • Leadership teams that are communicative and engaged
  • Impactful work by serving customers and the community in times of need
  • Learn more about Allstate benefits @ https://allstategoodlife.com


When will I work?:
  • Monday 鈥 Friday


You're a great match for this role if you:
  • A High School Diploma/GED or higher (Bachelor鈥檚 Degree preferred)
  • 2+ years of previous experience handling exterior (roof, siding) property insurance claims
  • Have prior experience using estimating software like Xactimate for both structural and contents estimating
  • Value providing an effortless customer service experience
  • You enjoy the ability to work independently starting your day from home
  • View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions聽
  • Are organized and able to multi-task in a fast-paced environment
  • Are known for clear and professional communication 鈥 both written and verbal


Key Responsibilities

鈥 Summarizes documents and enters into claim systems notes, documents a claim file with notes, evaluations and decision-making process

鈥 Researches and responds to moderately complex customer communications, concerns, conflicts or issues

鈥 Notifies insured of exposure over the policy limit, organizes and reconciles bills, virtually inspects and estimates contents damage in a dwelling

鈥 Investigates, reviews, determines and verifies coverage/policy information, provides coverage explanation to customer

鈥 Conducts subrogation investigations

Education

鈥 4 year Bachelors Degree (Preferred)

Experience

鈥 2 or more years of experience (Preferred)

Supervisory Responsibilities

鈥 This job does not have supervisory duties.

Education & Experience (in lieu)

鈥 In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Skills

Active Listening, Communication, Critical Thinking, Customer Service, Empathy, Multitasking, Time Management, Working Independently, Xactimate

Compensation

Compensation offered for this role is $47,440.00 - 81,902.50 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn鈥檛 just a job 鈥 it鈥檚 an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. 聽

You鈥檒l do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we鈥檝e proven that Allstate empowers everyone to lead, drive change and give back where they work and live.聽

Good Hands. Greater Together.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click 鈥溾 for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click 鈥溾 for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the 鈥淓EO is the Law鈥 poster click 鈥溾. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click 鈥溾. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company鈥檚 policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee鈥檚 ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

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